Voice ReGen – Frequently Asked Questions
Voice ReGen cleans up, enhances, restores, and regenerates your voice recordings whether it’s a podcast, video, TikTok, voiceover, or if you’re stuck in the “I recorded this in a noisy kitchen and it sounds horrible” situation.
It is designed for spoken word and dialogue only. It is not intended for singing or music processing.
We support mp3, wav, m4a, mp4, mov, and webm files. If you can record it, we can probably clean it. Note: aiff files are supported only when using Safari. Please also note, we only accept file sizes up to 1.5Gb on paid accounts.
Additional notes:
Upload duration limits:
Recording duration limits:
Most files are processed in under a minute. Long videos may take a bit more time, but we simply notify you when they are ready.
Voice ReGen is built for spoken word and dialogue only.
This is not a music tool.
There are recordings that are truly beyond saving, even we have limits :) That said, we will work wonders on most files including echo-filled rooms, fan hum, distant mics, barking dogs, and crunchy Zoom calls.
Try this:
Upload the original file, particularly if you used a screen recorder or editor beforehand.
Make sure your voice is not buried in music or sound effects.
Make sure your file contains clear spoken dialogue.
Yes. Your files are processed securely and deleted after 14 days unless you choose to save them. Nothing is used for training or analysis without your permission. We do not claim any ownership of your files and we do not use them for training.
Yes. Most people do not actually dislike their voice – they dislike how it was recorded. Voice ReGen helps you hear the version of your voice that sounds more like how others hear you. One of our goals is to help you hear yourself with more confidence.
Recording and Teleprompter
Yes. You can record audio or video directly from the Record page. And you can record audio from ReGen on your mobile phone too, WITH the teleprompter!!!
For audio:
For video:
After recording, you can preview your take. When you press save and confirm, we automatically download a backup copy of your original recording to your browser’s default downloads folder.
Troubleshooting
Voice ReGen only works on clear spoken word and dialogue.
Your file will fail if:
Important:
This is not stem separation and not a music tool.
It does not isolate vocals from music.
It is designed specifically for AI-powered dialogue restoration.
Try this:
Credits, Top-Up Packs, and Plans
Each credit is measured in processing minutes. For example, a 3-minute file uses 3 credits. When you upload a file, we calculate its length and subtract that amount from your monthly or total credit balance.
Credits are based on processed duration, not file size or format.
Each plan has its own reset characteristics:
Credits remain available as long as you’re subscribed and remain in your account for 12 months after you unsubscribe.
Credits are used in full-minute increments. Your file’s duration is always rounded up to the next full minute. For example, a 45-second clip counts as one minute = one credit; an 85-second clip counts as two minutes = two credits; and so on.
Yes, but only if you are on a paid plan.
Top-up packs let you add more minutes instantly without upgrading your plan.
This is useful for big projects or if you need extra time in a hurry. See our top-up packs here.
You will get a message letting you know you are out of credits.
Then you can:
Only one subscription per account is available at this time. If you have a team, you can set up an account for each member wishing to use Voice ReGen.
Account, Ownership, and Creative Rights
No. Waves Creative Access is a subscription for audio plugins. Voice ReGen is a separate online service focused on audio cleanup and enhancement for content creators. It is not included with plugin subscriptions.
Yes. You can use ReGen for client work, ads, films, sponsored content, game audio, or other commercial projects.
No. We do not collect personal system data. We may track general usage (like file length or processing time) anonymously to help improve performance and stability.
Setup and Technical Info
Yes. You can log in from multiple computers, but only one active session is supported at a time.
Not currently. ReGen runs on our servers, so you need an internet connection to upload and process files.
You can download your clean files directly after processing.
We recommend downloading and backing them up, as temporary storage is limited. After 14 days on our server and in your account dashboard, old files will be removed.